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Employment

Open Positions

Part-Time Office Administrator and Visitor Services Associate

The Wenham Museum is seeking an individual to join our museum staff as a part-time Office Administrator and Visitor Services Associate.  This position is a split role between the Operations Department and the Visitor Services Department. This person will manage the day-to-day administrative tasks for the museum, and also welcome and assist museum visitors with a focus on providing exceptional, memorable guest experiences.  The individual must enjoy interacting with the public, especially families and children. The Visitor Services Associate is the museum’s ambassador and as such, will keep abreast of, and be able to share important information about programs, exhibitions, and special events. As Office Administrator, this individual must have organizational skills and be intuitive to administrative details.

VISITOR SERVICES ESSENTIAL DUTIES and RESPONSIBILITIES:
Responsibilities include, but are not limited to:

  • Admission, membership, shop, and event sales
  • Operates Admissions and Shop register
  • Answers the museum main line telephone in a friendly manner
  • Assist in the stocking and inventory of the museum retail shop
  • Administratively support bookings for birthday parties, private functions, and special events.
  • Administratively support the Marketing, Membership, and Education Departments
  • Provide general information to our visitors

OFFICE ADMINISTRATOR ESSENTIAL DUTIES and RESPONSIBILITIES:
Responsibilities include, but are not limited to:

  • Manage and oversee all day-to-day financial processes of the museum, such as making bank deposits and A/R.
  • Work with the museum’s development staff to properly record and track pledge payments and outstanding pledges.
  • Process biweekly payroll.
  • Assist with entry of the museum’s annual budget.
  • Strong working knowledge of QuickBooks Nonprofit edition, Excel, and basic office software applications and technology a must.
  • Serve as the museum’s internal HR point of contact and liaison with the museum’s outside HR firm. Schedule annual HR meetings, Employee Handbook updates, and other policy updates.
  • Maintain personnel files, vacation/sick leave records, and other similar records.
  • Serve as point of contact/scheduler with the museum’s outside IT provider.
  • Serve as point of contact with the museum’s outside copier/scanner vendor.
  • Manage the museum’s VoIP system.
  • Provide back-up coverage for the Visitor Services staff for breaks and sick days.
  • Assist with ordering items for donor appreciation, office supplies, and marketing materials.
  • Assist with the administration of fundraising events.
  • Other duties as assigned.

 QUALIFICATIONS/REQUIREMENTS:

  • Administrative, Retail, and Customer Service experience necessary.  Strong math skills preferred. Nonprofit public-facing job experience a PLUS.
  • Current college undergraduate or college graduate. BS/BA History, education or communications a PLUS.
  • Ability to work unsupervised and be part of a cross-functional team.
  • Proficient in QuickBooks, Microsoft Word, Excel, and Outlook software.
    Knowledge of LightSpeed, Little Green Light, PowerPoint, Adobe suite, Constant Contact, and Canva a plus.
  • A “can-do” attitude, initiative and willingness to perform additional duties as needed to accomplish the goals of the Wenham Museum’s nonprofit mission.

OTHER:

  • Work schedule would be 20 hours a week: including 5 hours on Sundays during the fall, winter, and spring seasons.
  • Valid driver’s license and reliable transportation is required. Able to lift and carry 40lbs.
  • Hourly rate for this position is $20.
  • Available to work school vacation weeks and summer.
  • Occasional additional shifts for special events including evening work will be required as needed.
  • Provide back-up coverage for the Visitor Services staff for breaks and sick days

TO APPLY:
Please send a resume and cover letter to:  HR@wenhammuseum.org and list Office Administrator/Visitor Services Associate Position Applicant in the subject line of the e-mail.

If you would like us to keep your resume on file for additional future opportunities, please submit it to us by e-mail by clicking here.

Internship opportunities are AVAILABLE ONLINE HERE.

Last Updated:  July 21, 2023